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NetAlertX/.github/ISSUE_TEMPLATE/setup-help.yml
2026-01-27 12:54:44 +11:00

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name: 📥 Setup help
description: 'When submitting an issue enable LOG_LEVEL="trace" and re-search first.'
labels: ['Setup 📥']
body:
- type: markdown
attributes:
value: |
<!-- NETALERTX_TEMPLATE -->
- type: dropdown
id: installation_type
attributes:
label: What installation are you running?
options:
- Production (netalertx) 📦
- Dev (netalertx-dev) 👩‍💻
- Home Assistant (addon) 🏠
- Home Assistant fa (full-access addon) 🏠
- Bare-metal (community only support - Check Discord) ❗
- Proxmox (community only support - Check Discord) ❗
- Unraid (community only support - Check Discord) ❗
validations:
required: true
- type: checkboxes
attributes:
label: Did I research?
description: Please confirm you checked the usual places before opening a setup support request.
options:
- label: I have searched the docs https://docs.netalertx.com/
required: true
- label: I have searched the existing open and closed issues
required: true
- label: I confirm my SCAN_SUBNETS is configured and tested as per https://docs.netalertx.com/SUBNETS
required: true
- type: checkboxes
attributes:
label: The issue occurs in the following browsers. Select at least 2.
description: This step helps me understand if this is a cache or browser-specific issue.
options:
- label: "Firefox"
- label: "Chrome"
- label: "Other (unsupported) - PRs welcome"
- label: "N/A - This is an issue with the backend"
- type: textarea
attributes:
label: What I want to do
description: Describe what you want to achieve.
validations:
required: false
- type: textarea
attributes:
label: Relevant settings you changed
description: |
Paste a screenshot or setting values of the settings you changed.
validations:
required: false
- type: textarea
attributes:
label: docker-compose.yml
description: |
Paste your `docker-compose.yml`
render: python
validations:
required: false
- type: textarea
attributes:
label: app.log
description: |
Logs with debug enabled (https://docs.netalertx.com/DEBUG_TIPS) ⚠
***Generally speaking, all bug reports should have logs provided.***
Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.
Additionally, any additional info? Screenshots? References? Anything that will give us more context about the issue you are encountering!
You can use `tail -100 /app/log/app.log` in the container if you have trouble getting to the log files.
validations:
required: false
- type: checkboxes
attributes:
label: Debug enabled
description: I confirm I enabled `debug`
options:
- label: I have read and followed the steps in the wiki link above and provided the required debug logs and the log section covers the time when the issue occurs.
required: true