Update issue templates

.github/ISSUE_TEMPLATE/bug_report.md

@@ -11,22 +11,11 @@ assignees: ''
 A clear and concise description of what the bug is.
 
 **To Reproduce**
-What command line or API call were you trying to run?
-
-```bash
-ocrmypdf  ...arguments... input.pdf output.pdf
-```
-
-Run with verbosity or higher `-v1` to see more detailed logging. This information may be helpful.
-
-**Example file**
-Include an input PDF or image that demonstrates your issue.
-
-Please provide an input file with no personal or confidential information. At your option you may `GPG-encrypt the file <https://github.com/jbarlow83/OCRmyPDF/wiki>` for OCRmyPDF's author only.
-
-Links to files hosted elsewhere are perfectly acceptable. You could also look in ``tests/resources`` and see if any of those files reproduce your issue.
-
-(Exceptions: Issues with installation, command line argument parsing, test suite failures.Issues without example files usually cannot be resolved.)
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
 
 **Expected behavior**
 A clear and concise description of what you expected to happen.
@@ -34,7 +23,16 @@ A clear and concise description of what you expected to happen.
 **Screenshots**
 If applicable, add screenshots to help explain your problem.
 
-**System**
- - OS: [e.g. Linux, Windows, macOS]
- - OCRmyPDF Version: ``ocrmypdf --version``
- - How did you install ocrmypdf? Did you use a system package manager, `pip`, or a Docker image?
+**Desktop (please complete the following information):**
+ - OS: [e.g. iOS]
+ - Browser [e.g. chrome, safari]
+ - Version [e.g. 22]
+
+**Smartphone (please complete the following information):**
+ - Device: [e.g. iPhone6]
+ - OS: [e.g. iOS8.1]
+ - Browser [e.g. stock browser, safari]
+ - Version [e.g. 22]
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.md

@@ -2,7 +2,7 @@
 name: Feature request
 about: Suggest an idea for this project
 title: ''
-labels: enhancement
+labels: ''
 assignees: ''
 
 ---
@@ -13,5 +13,8 @@ A clear and concise description of what the problem is. Ex. I'm always frustrate
 **Describe the solution you'd like**
 A clear and concise description of what you want to happen.
 
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
 **Additional context**
 Add any other context or screenshots about the feature request here.

.github/ISSUE_TEMPLATE/general-issues.md

@@ -0,0 +1,28 @@
+---
+name: General issues
+about: Installation, packages, dependencies, "nothing works", test suite failures...
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the bug**
+What's the problem?
+
+**To Reproduce**
+Steps to reproduce the behavior.
+
+**Expected behavior**
+What did you expected to happen?
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**System (please complete the following information):**
+ - OS:
+ - Python version: 
+ - OCRmyPDF version:
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/problem-with-a-specific-input-file.md

@@ -0,0 +1,40 @@
+---
+name: Problem with a specific input file
+about: Something went wrong while trying to OCR a specific file
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+What command line or API call were you trying to run?
+
+```bash
+ocrmypdf  ...arguments... input.pdf output.pdf
+```
+
+Run with verbosity or higher `-v1` to see more detailed logging. This information may be helpful.
+
+**Example file**
+If your issue is a problem that affects only certain files, and we will require an input file (PDF or image) that demonstrates your issue.
+
+Please provide an input file with no personal or confidential information. At your option you may [GPG-encrypt the file](https://github.com/jbarlow83/OCRmyPDF/wiki) for OCRmyPDF's author only.
+
+Links to files hosted elsewhere are perfectly acceptable. You could also look in ``tests/resources`` and see if any of those files reproduce your issue.
+
+*(Issues without example files usually cannot be resolved. It's like reporting an issue against a web browser without providing a URL.)*
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**System**
+ - OS: [e.g. Linux, Windows, macOS]
+ - OCRmyPDF Version: ``ocrmypdf --version``
+ - How did you install ocrmypdf? Did you use a system package manager, `pip`, or a Docker image?