title: "[Bug]: "
labels: ["bug", "triage"]
body:
  - type: markdown
    attributes:
      value: |
        Use this form to submit a reproducible bug in Frigate or Frigate's UI.

        **⚠️ If you are running a beta version (0.17.0-beta or similar), please use the [Beta Support template](https://github.com/blakeblackshear/frigate/discussions/new?category=beta-support) instead.**

        Before submitting your bug report, please ask the AI with the "Ask AI" button on the [official documentation site][ai] about your issue, [search the discussions][discussions], look at recent open and closed [pull requests][prs], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your bug has already been fixed by the developers or reported by the community.

        **If you are unsure if your issue is actually a bug or not, please submit a support request first.**

        [discussions]: https://www.github.com/blakeblackshear/frigate/discussions
        [prs]: https://www.github.com/blakeblackshear/frigate/pulls
        [docs]: https://docs.frigate.video
        [faq]: https://github.com/blakeblackshear/frigate/discussions/12724
        [ai]: https://docs.frigate.video
  - type: checkboxes
    attributes:
      label: Checklist
      description: Please verify that you've followed these steps
      options:
        - label: I have updated to the latest available Frigate version.
          required: true
        - label: I have cleared the cache of my browser.
          required: true
        - label: I have tried a different browser to see if it is related to my browser.
          required: true
        - label: I have tried reproducing the issue in [incognito mode](https://www.computerworld.com/article/1719851/how-to-go-incognito-in-chrome-firefox-safari-and-edge.html) to rule out problems with any third party extensions or plugins I have installed.
        - label: I have asked the AI at https://docs.frigate.video about my issue.
          required: true
  - type: textarea
    id: description
    attributes:
      label: Describe the problem you are having
      description: Provide a clear and concise description of what the bug is.
    validations:
      required: true
  - type: textarea
    id: steps
    attributes:
      label: Steps to reproduce
      description: |
        Please tell us exactly how to reproduce your issue.
        Provide clear and concise step by step instructions and add code snippets if needed.
      value: |
        1.
        2.
        3.
        ...
    validations:
      required: true
  - type: input
    id: version
    attributes:
      label: Version
      description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
    validations:
      required: true
  - type: input
    attributes:
      label: In which browser(s) are you experiencing the issue with?
      placeholder: Google Chrome 88.0.4324.150
      description: >
        Provide the full name and don't forget to add the version!
  - type: textarea
    id: config
    attributes:
      label: Frigate config file
      description: This will be automatically formatted into code, so no need for backticks.
      render: yaml
    validations:
      required: true
  - type: textarea
    id: docker
    attributes:
      label: docker-compose file or Docker CLI command
      description: This will be automatically formatted into code, so no need for backticks.
      render: yaml
    validations:
      required: true
  - type: textarea
    id: frigatelogs
    attributes:
      label: Relevant Frigate log output
      description: Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
      render: shell
    validations:
      required: true
  - type: textarea
    id: go2rtclogs
    attributes:
      label: Relevant go2rtc log output
      description: Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. Logs can be viewed via the Frigate UI, Docker, or the go2rtc dashboard. This will be automatically formatted into code, so no need for backticks.
      render: shell
    validations:
      required: true
  - type: dropdown
    id: os
    attributes:
      label: Operating system
      options:
        - Home Assistant OS
        - Debian
        - Other Linux
        - Proxmox
        - UNRAID
        - Windows
        - Other
    validations:
      required: true
  - type: dropdown
    id: install-method
    attributes:
      label: Install method
      options:
        - Home Assistant Add-on
        - Docker Compose
        - Docker CLI
    validations:
      required: true
  - type: dropdown
    id: network
    attributes:
      label: Network connection
      options:
        - Wired
        - Wireless
        - Mixed
    validations:
      required: true
  - type: input
    id: camera
    attributes:
      label: Camera make and model
      description: Dahua, hikvision, amcrest, reolink, etc and model number
    validations:
      required: true
  - type: textarea
    id: screenshots
    attributes:
      label: Screenshots of the Frigate UI's System metrics pages
      description: Drag and drop for images is possible in this field. Please post screenshots of all tabs.
    validations:
      required: true
  - type: textarea
    id: other
    attributes:
      label: Any other information that may be helpful
