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It turns out that the failure came when using the known room path in the room preview: Alice knows about the room, but for some reason the client didn't retrieve all the state events from the sliding sync proxy yet. Before, the sync would be considered stable after 2 seconds. This is too little, considering that events come from the proxy that listens to events from synapse. Raising this threshold to 15 seconds should help getting all the room information from the proxy, and thus get all the information we expected in the client.