diff --git a/services/notifications/pkg/service/filter.go b/services/notifications/pkg/service/filter.go
index cde3fd19a8..ac0194ed7a 100644
--- a/services/notifications/pkg/service/filter.go
+++ b/services/notifications/pkg/service/filter.go
@@ -28,6 +28,7 @@ func (nf notificationFilter) execute(ctx context.Context, users []*user.User, se
 		enabled, err := getSetting(ctx, nf.valueClient, userId, settingId)
 		if err != nil {
 			nf.log.Error().Err(err).Str("userId", userId).Str("settingId", settingId).Msg("cannot get user event setting")
+			filteredUsers = append(filteredUsers, u)
 			continue
 		}
 		if enabled {
diff --git a/services/notifications/pkg/service/filter_test.go b/services/notifications/pkg/service/filter_test.go
index c910ead669..a0ba9c4436 100644
--- a/services/notifications/pkg/service/filter_test.go
+++ b/services/notifications/pkg/service/filter_test.go
@@ -30,17 +30,17 @@ func TestNotificationFilter_execute(t *testing.T) {
 			GetValueByUniqueIdentifiersFunc: func(ctx context.Context, req *settings.GetValueByUniqueIdentifiersRequest, opts ...client.CallOption) (*settings.GetValueResponse, error) {
 				return nil, errors.New("no connection to ValueService")
 			},
-		}, args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User(nil)},
+		}, args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}},
 		{"no setting in ValueService response", settings.MockValueService{
 			GetValueByUniqueIdentifiersFunc: func(ctx context.Context, req *settings.GetValueByUniqueIdentifiersRequest, opts ...client.CallOption) (*settings.GetValueResponse, error) {
 				return &settings.GetValueResponse{}, nil
 			},
-		}, args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User(nil)},
+		}, args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}},
 		{"ValueService nil response", settings.MockValueService{
 			GetValueByUniqueIdentifiersFunc: func(ctx context.Context, req *settings.GetValueByUniqueIdentifiersRequest, opts ...client.CallOption) (*settings.GetValueResponse, error) {
 				return nil, nil
 			},
-		}, args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User(nil)},
+		}, args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}},
 		{"Event enabled", setupMockValueService(true), args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}},
 		{"Event disabled", setupMockValueService(false), args{users: []*user.User{{Id: &user.UserId{OpaqueId: "foo"}}}, settingId: "bar", ctx: context.TODO()}, []*user.User(nil)},
 	}